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Careers with SERVPRO of Danbury / Ridgefield
Want to Make a Career Out of Helping Your Danbury Neighbors?
Many disasters affect hundreds of Danbury homes and businesses each year, and these properties have put their trust in our responding technicians to restore these situations as they happen. We have a clear plan for growth and expansion over the years to come, and that cannot happen without also expanding our roster of qualified restoration professionals spanning expertise into each niche of the industry that we provide.
In our SERVPRO team, we can show you a unique blend of the latest technologies, tools, and techniques to make a substantial difference for a Danbury property. We are a growing family that cares for one another as much as we care for the residents of our slice of Connecticut. We want to help in every way that we can from restoring disasters that impact residences and businesses to reaching out with charitable deeds and resources to those who are in need.
Ideal candidates for any position in our team must:
• Care about the community
• Be willing to learn and grow with the team
• Be trustworthy and reliable
• Be empathetic
Each Interaction Makes a Difference
Individual employees are the first people that customers speak to, and they represent the whole of our restoration team. These interactions are what forge loyal bonds and build our reputation in the area. As restoration professionals, our successes rely as much on how a property looks as how the customer feels.
Current Open Positions
Below are the current careers SERVPRO of Danbury / Ridgefield has available at this time.
What to do
If you would like to apply to any of the open positions, please send your resume to cyoran@servprodanbury.com.
Primary Role: Manage the Franchise marketing team and all sales and marketing initiatives. Develop and implement an annual marketing plan, which promotes franchise services and develops a diverse customer base. Train and coach a professional marketing team capable of achieving annual sales revenues goals. Manage and improve customer satisfaction including the resolution of any customer complaints.
Results Expected: The annual marketing plan is effectively executed, resulting in the achievement of annual sales revenue goals, building brand awareness, an increase in new customers and expansion of diverse markets. The franchise marketing team is competent and effective in their sales and marketing efforts. Customer expectations are met or exceeded and all customer complaints are resolved quickly and as much as possible (feasible) to the satisfaction of the customer.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.
Primary Role: Promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why SERVPRO is the best cleaning and restoration company. Utilize the quarterly Marketing Media Kit to market SERVPRO services and to sell the benefits. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring that customer needs are met.
Results Expected: Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed either meeting or exceeding customer expectations.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.
Primary Role: Perform services as assigned, following SERVPRO production guidelines. Communicate with the customer to make sure that all needs are met. Support crew chief and other production personnel as needed. Clean and maintain vehicles, equipment, warehouse and office areas as needed.
Results Expected: Production processes are performed according to guidelines and work orders. Communications to crew chief and customer are timely. Jobs are completed at or beyond customer expectations. Vehicles, equipment, and facilities remain clean, orderly, and working properly.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.
